CURRENT POSITIONS

We’re a small team with a passion for all things jewelry, and we’re currently looking for an experienced and detail-oriented individual to join us in our Hayes Valley Showroom. We all wear many hats, and are happy to teach (and learn) along the way. This is a collaborative environment focused on bringing our customers the very best. Our ideal candidate is highly motivated with a tremendous attention to detail and drive for sales while making clients feel comfortable in our low-pressure environment.

Core Responsibilities

Provide a seamless and enjoyable experience to our customers, while answering their questions and providing them with great customer service. The ideal candidate possesses drive, is goal-oriented, and has an entrepreneurial mindset.

• Nurture client relationships from appointment thru delivery, while increasing client loyalty. 
• Work closely with custom clients through the custom process. Manage all details, from stone sourcing, pricing, to final delivery, in a timely manner. 
• Communicate with vendor/partners and production team to make sure projects are completed with client expectations and timeline being met. 
• Provide responsive and timely communication with clients via email, phone, and zoom
• Maintain accurate inventory - both in-store and online

Applicant Qualifications

• Experience in fine-jewelry, bridal, and working with clients on custom jewelry
• Practical knowledge of precious gemstones — primarily diamonds and sapphires (GIA education is a plus)
• Be versed in communicating with customers about jewelry, with an understanding of basic techniques and terminology, including CAD and production
• A love of sales and clienteling, building long lasting relationships  
• Ability to prioritize time and tasks and communicate clearly and professionally with coworkers.
• Basic knowledge of Shopify (or similar POS/Online Store software)
• This is a part/full-time position. Compensation will be based on experience and qualifications.

Competitive compensation based on experience. Our location is easily accessible via SF public transit and a 5 minute walk from BART.

Please provide a resume and cover letter, as well as any applicable credentials.

Part/full time

COVID-19 considerations:

Our Showroom is by appointment only, with masks, limited customers, and social distancing required.