Refund policy
IN-STOCK ITEMS
We offer a full refund for the purchase price of the item less any shipping charges within 7 days of purchase for items purchased in our San Francisco Showroom, Studio, or online at rebeccaovermann.com All items must be new and returned in the original packaging. Customers are responsible for return shipping.
MADE-TO-ORDER, CUSTOM, RESIZED OR MODIFIED ITEMS
We do not accept returns or exchanges on custom, resized, modified, engraved, or made-to-order jewelry. All items must be new and returned in the original packaging. Customers are responsible for return shipping.